Process

From brief\nto delivery.

The same five steps on every project. ISO 17100:2015 certified. You know what happens at each stage.

01

Brief & Scope

You describe the project. We ask the right questions to scope it correctly before quoting. Most briefs take 10 minutes. Complex projects take a call.

02

Translator Match

We assign a translator with verified expertise in your subject area and language pair. No generalists for specialist projects. The match is not random.

03

Translation & QA

Translation is followed by independent proofreading by a second linguist. For technical and medical projects, a subject-matter review is included in the workflow.

04

Review & Revisions

You receive the translation and a certificate of accuracy. One revision round is included with all packages. Unlimited revisions on Growth and above.

05

Delivery

Files delivered in the format you need. Word, PDF, XLIFF, JSON, InDesign, plain text. Certified copies mailed same day on request.

Timelines
Starter Pack5 business days (standard)
Growth Pack3 business days (priority)
Professional PackRush available (1-2 days)
Enterprise Pack24-48h SLA
What we need from you
Source file in original format
Word count or page count estimate
Target language(s)
Intended use (certification needed?)
Deadline
Style guide or TM if available
Start with a brief

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